Privacy Policy

Effective Date: July 2026

Your Privacy Matters

ElectroTech Global (“ElectroTech”, “we”, “our”, or “us”) is committed to protecting the privacy, security, and confidentiality of the information entrusted to us by our customers, suppliers, business partners, and website visitors.

This Privacy Policy explains how we collect, use, disclose, protect, and retain personal and business information when you visit our website, request a quotation, purchase products, communicate with our team, or use any of our services.

By accessing our website or engaging with ElectroTech, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with ElectroTech, we may collect the following information.

Personal Information

• Full name
• Job title
• Company name
• Business email address
• Telephone number
• Billing address
• Shipping address
• Country and region

Business Information

• Company details
• Purchase history
• RFQ submissions
• Product interests
• Procurement requirements
• Account information
• Tax information (where applicable)

Technical Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Device type
• Language preference
• Pages visited
• Date and time of access
• Referring website
• Website usage statistics

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

ElectroTech uses collected information to support our business operations and provide a better customer experience.

Information may be used to:

• Process quotation requests
• Fulfill customer orders
• Verify customer identity
• Manage customer accounts
• Provide technical support
• Respond to inquiries
• Improve our products and services
• Send order confirmations
• Provide shipping updates
• Detect fraud or unauthorized activity
• Comply with legal obligations
• Improve website functionality

We only collect information reasonably necessary to conduct our business activities.

3. Marketing Communications

With your permission or where permitted by applicable law, ElectroTech may send:

• Product announcements
• Industry updates
• Supply chain news
• New product releases
• Promotional offers
• Company newsletters

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Operational communications relating to active orders or customer support will continue to be sent as necessary.

4. Cookies & Website Technologies

Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

• Remember your preferences
• Improve website performance
• Analyze visitor activity
• Enhance website security
• Maintain login sessions

Most browsers allow you to disable or manage cookies through your browser settings.

Please note that disabling certain cookies may affect website functionality.

5. Analytics

ElectroTech may use website analytics tools to better understand how visitors interact with our website.

Analytics information may include:

• Most visited pages
• Visitor locations
• Device types
• Browser usage
• Website performance

This information is collected in aggregate form and is used solely to improve our website and customer experience.

6. Information Sharing

ElectroTech values your trust and does not sell personal information.

We may share information only when necessary with trusted service providers that assist us in operating our business.

Examples include:

• Shipping carriers
• Payment processors
• Banking institutions
• Information technology providers
• Cloud hosting providers
• Customer relationship management platforms
• Legal and accounting advisors

Each provider is expected to protect your information and use it only for authorized business purposes.

7. International Business Operations

As a global distributor, ElectroTech conducts business with customers, suppliers, and logistics partners in multiple countries.

Information may be transferred internationally where necessary to:

• Process customer orders
• Coordinate shipments
• Source products
• Verify suppliers
• Comply with import and export regulations

Reasonable safeguards are implemented to protect information during international transfers.

8. Data Security

Protecting customer information is a fundamental part of our business.

ElectroTech maintains administrative, technical, and organizational safeguards designed to protect information against:

• Unauthorized access
• Accidental disclosure
• Alteration
• Loss
• Misuse
• Cybersecurity threats

While no electronic system can guarantee absolute security, we continuously review and improve our security practices.

9. Payment Information

ElectroTech does not intentionally store complete payment card information unless required for authorized business purposes.

Payments may be processed through secure financial institutions or approved payment service providers.

Customers are encouraged not to transmit sensitive financial information through unsecured email communications.

10. Data Retention

Personal and business information is retained only for as long as reasonably necessary to:

• Complete transactions
• Provide customer support
• Meet legal requirements
• Resolve disputes
• Maintain business records

When information is no longer required, it is securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Depending on your location and applicable privacy legislation, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where legally permitted
• Withdraw consent for certain processing activities
• Object to specific uses of your information
• Request information regarding how your data is processed

ElectroTech will respond to legitimate requests within the timeframes required by applicable law.

12. Children’s Privacy

ElectroTech’s website and services are intended for business and commercial users.

We do not knowingly collect personal information from children or individuals below the legal age required to provide valid consent under applicable law.

13. Third-Party Websites

Our website may contain links to external websites operated by third parties.

ElectroTech is not responsible for the privacy practices, security, or content of external websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

14. Regulatory Compliance

ElectroTech is committed to respecting applicable privacy legislation in the jurisdictions where we operate.

Where applicable, our privacy practices are designed to support compliance with relevant privacy laws, including those governing commercial organizations, electronic communications, and international business transactions.

15. Updates to This Privacy Policy

ElectroTech may revise this Privacy Policy periodically to reflect changes in:

• Business operations
• Technology
• Legal requirements
• Industry best practices

The most current version will always be available on our website.

Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact ElectroTech Global through our Contact Us page or by reaching out to your assigned Account Executive.

We are committed to handling privacy inquiries promptly, professionally, and in accordance with applicable legal requirements.